Privacy Policy

1. Introduction

Yo Tours is committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, process, and safeguard your information when you use our services.

2. Information We Collect

We may collect personal data that includes, but is not limited to, your name, contact details, payment information, and travel preferences. Additional data may be collected if necessary for the provision of our services or to comply with legal requirements.

3. Lawful Basis for Processing

We process your personal data on several lawful bases, including the necessity to perform a contract with you, to comply with legal obligations, to protect the vital interests of you or another person, or for our legitimate business interests, provided those interests do not override your rights and freedoms.

4. Use of Your Information

Your personal data is used to provide and improve our services, process payments, communicate with you regarding your bookings, and for administrative purposes. We may also use your data to comply with legal obligations or in the protection of your vital interests.

5. Your Rights Under GDPR

Under GDPR, you have the right to access, rectify, erase, restrict processing of, or object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time.

6. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and secure data storage solutions.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Use of Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Transfers

If personal data is transferred outside the European Economic Area, we ensure similar protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- Transfer to countries that have been deemed to provide an adequate level of protection.

- Use of specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

10. Data Breaches

In the event of a data breach, we will promptly assess the risk to individuals and, if appropriate, report this breach to the relevant supervisory authority and notify affected individuals.

11. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be posted on our website.

12. Contact Us

For any questions or concerns regarding your privacy, please contact us at connect@yotours.in

This privacy policy is intended to meet the requirements of the GDPR, ensuring that users are informed about their rights and the processing of their personal data. It is important for Yo Tours to keep this policy up to date and in line with any changes in data protection laws or practices.